Return Policy
Our Returns Policy encompasses a 7-day window, affording you the opportunity to request a return within 7 days of receiving your item.
To qualify for a return, your item must remain in its original condition, untarnished and unused, complete with tags, and presented in its initial packaging. A valid receipt or proof of purchase is also requisite.
While (Party Corner) will issue a refund for the returned merchandise, the cost of shipping will not be reimbursed.
The onus of return shipping lies with the customer, who is also responsible for making suitable shipping arrangements. To initiate a return, kindly log in to your account, navigate to your order history, and select the specific order for return. Upon acceptance of your return request, a return shipping label and comprehensive instructions on packaging and dispatch will be furnished. Please be advised that items sent without prior return authorization will not be accepted.
For any queries regarding returns, feel free to reach out to us at info@bmtrading.co.
Damages and Concerns:
Upon receipt of your order, we urge you to meticulously inspect the items. Should you identify any defects, damage, or discrepancies such as receiving an incorrect item, we encourage you to promptly contact us. This will enable us to promptly address and rectify the situation.
Exchanges:
To expedite the process of securing the item you desire, we recommend returning the item in question. Once your return has been approved, you can then initiate a separate purchase for the desired replacement.
Refunds:
Following the receipt and thorough evaluation of your return, we will communicate the approval status of the refund. Once approved, an automatic refund will be issued via your original payment method. Please bear in mind that the processing and posting of refunds by your bank or credit card company may entail some processing time.