Key Responsibilities

Retail Store Operations

• Greet customers, assist with product selection, and provide expert guidance on party planning and decoration solutions.
• Maintain a clean, organized, and visually appealing store environment.
• Process point-of-sale transactions accurately and efficiently.
• Handle customer inquiries, complaints, and returns with professionalism and empathy.
• Assist with in-store events, seasonal displays, and promotional activities.

Inventory & Merchandising

• Monitor and manage inventory levels to ensure product availability and avoid stockouts or overstock.
• Receive, unpack, and organize new stock; conduct regular inventory audits.
• Assist with merchandising, product tagging, labeling, and pricing updates.
• Report inventory discrepancies and support stock replenishment planning.

Party Decoration & Creative Support

• Design and prepare creative party decorations, displays, and themed setups.
• Provide decoration ideas and solutions tailored to customer needs and event themes.

E-Commerce Management (Amazon & Noon)

• Manage product listings on Amazon.ae and Noon Seller Lab platforms, ensuring accurate descriptions, pricing, and high-quality imagery. 
• Upload new products, update existing listings, and optimize content for visibility and conversions. 
• Process online orders, coordinate packaging and fulfillment, and ensure timely dispatch and tracking.
• Monitor marketplace dashboards, respond to customer reviews and messages, and resolve order issues.
• Assist with promotions, marketplace campaigns, and performance tracking.

Required Skills & Qualifications

• Retail Experience: Minimum 1–2 years working in a retail environment, preferably in party supplies, gifts, or related merchandise.
• E-Commerce Experience: Hands-on experience managing online store operations on Amazon and/or Noon, including listings, order processing, and basic platform tools. 
• Strong understanding of inventory control, merchandising standards, and stock management procedures.
• Excellent customer service and communication skills with the ability to handle complaints and difficult situations professionally.
• Creative mindset with experience in party decoration, visual merchandising, or event design.
• Proficiency in Microsoft Office (Excel, Word) and comfortable using seller dashboards and e-commerce tools. 
• Ability to multitask, prioritize work effectively, and operate independently in a fast-paced environment.
• Detail-oriented, organized, and reliable with a proactive attitude.
• Flexibility to work weekends and peak retail hours.

Preferred (but Not Required)

• Familiarity with digital marketing fundamentals for online marketplaces.
• Experience with SEO or keyword optimization for product listings. 
• Basic graphic skills for product images or promotional content.

Benefits

• Competitive salary
• Performance bonuses
• Employee discounts
• Training opportunities