Shipping Policy

How Do I Track My Order?         

When you place an order with us, you will receive regular status updates, including all relevant order and tracking information, by email. You may also check the status of your order in your My Account section of our website. Once your order has been shipped, you can also go to https://track.iqfulfillment.com/ anytime to view and monitor the status of your
shipments by inserting the tracking number supplied. 

Our Delivery Partner     

IQ Fulfilment

Email: help@iqfulfillment.com

Telephone: +971 4 810 5000             

 

Delivery within UAE

- Free delivery.

- For orders placed before 3pm on weekdays, items usually ship out within 1-2 business days depending on order confirmation, clear and complete delivery address, and availability of store items.

- Same Day Delivery is available within Dubai city only. (+20 AED). Order shall be placed before 3pm otherwise it will be delivered next day.

- Same Day Delivery order will be delivered between 5pm - 10pm. If you need earlier delivery, please contact us.

- Cash On Delivery is Available (+10 AED)

- For remote areas outside city borders please check our delivery schedule with us.             

 

Delivery To SAUID ARABIA, OMAN, KUWAIT, QATAR, BAHRAIN

- Free delivery.

Delivery Time

For orders placed before 3pm on weekdays, items usually ship out within 4-5 days depending on order confirmation, clear and complete delivery address, and availability of store items.